Terms

This site belongs to Julie Jewelz Art, a one person art business run by Julie Jewelz out of Elyria, Ohio. When these pages say I, that is who they mean. The best way to reach me about anything on this page is email, at juliejewelzart@gmail.com.

I travel to customers rather than working from a shop you can walk into, so there is no address listed here.

Nothing on this site is a price list. Sending the request form does not book a date or confirm a commission. It starts a conversation, and I reply with a number.

Every job is quoted on its own, because every job is different. A quote I send you is good for 30 days unless I say otherwise in writing.

A date is yours once I have confirmed it and you have paid whatever deposit I asked for. Until both of those have happened, the date is still open to anyone else.

Events take a deposit to hold the date. It comes off the final price. I tell you the amount in your quote, before anything is booked.

If you need to move an event, let me know at least a week ahead and your deposit moves to the new date once.

If you cancel outright, I keep the deposit. That is not me being difficult. Holding your date means turning other work away for it.

If I have to cancel, which I will avoid in every way I can, you get everything you have paid me back in full.

For commissions, I will tell you at the point of quoting what happens if you change your mind partway. It depends on how far along the piece is.

Right now the shop takes orders rather than payments. You tell me what you want, I check it is in stock in your size, and I send you an invoice. Nothing is charged on this website.

No returns and no exchanges. Every purchase is final sale, on every item. Message me before you order if you are unsure about a size and I will help you work it out.

Made to order items are printed once you order, so allow about two weeks.

If something arrives damaged, send me a photo within 7 days and I will sort it out with you.

This is the part people are most often surprised by, so I want it in plain words.

When you commission a piece, you are buying the piece. I keep the copyright in the artwork itself unless we agree otherwise in writing. That means you can hang it, give it, photograph it and enjoy it, and I am the one who can reproduce it, print it, or license it.

If you want the rights as well, say so when we are talking about the quote. It is a conversation I am happy to have and it changes the price.

I may photograph work I have made and show it in my portfolio, on this site and on social media. If you would rather I did not, tell me and I will not. No explanation needed.

Everything on this site, the artwork and the writing both, is mine. Please do not reproduce it, print it or sell it without asking me first.

I use professional cosmetic grade paints made for skin. Tell me about any allergies or sensitivities before the event so I can plan around them.

I do not paint over open wounds, contagious conditions, or skin that is already irritated.

Anyone under 18 needs a parent or guardian to say yes before I paint them. If you are the one booking, that is your job at the event, not mine.

Paint comes off with soap and warm water. Skin is skin, and now and then somebody reacts to something. If that happens, wash it off and talk to a doctor if it does not settle.

I need somewhere to set up, decent light, and a couple of chairs. If we are outdoors, shade or cover keeps everyone comfortable, me included.

I travel about an hour from Elyria. Anything further is worked into the quote.

If the weather or something outside either of our control makes an outdoor event impossible, we will talk about moving it rather than arguing about it.

I am one person who paints things. I do my best work every time and I turn up when I say I will, but I cannot promise a piece will be exactly what you pictured in your head before we talked. That is what the reference photos and the progress shots are for, and I send plenty of both.

Nothing on this site is a guarantee of anything beyond what I have written to you directly about your own job.

If something goes wrong between us, email me first. Most things are a misunderstanding and most misunderstandings are fixable in one message.

I may update this page as the business changes. The date at the top tells you when it last moved. Whatever was on this page when you booked is what applies to your job.